Scam Alert – NHS Track & Trace
Written by Jane Lythgoe on 17 September 2020
Information has been received regarding a recent scam which involves telephone calls claiming to be from NHS Track & Trace.
The caller will claim that the person receiving the call has been in contact with someone that has tested positive for Covid-19 and that they need to self-isolate for seven days and take a test within 72 hours. The Caller will then ask for the best address to send the testing kit out to, before saying that there is a one-off fee of £50, which includes results, and they will then ask for bank details. At this point you need to end the call.
Testing and results under the track and trace system are FREE. If you are contacted by the scheme you will NEVER be asked for bank details or payments of any kind.
To report a scam, or for further advice, please contact the Citizens Advice consumer helpline on 0808 223 1133 or online at www.citizensadvice.org.uk .