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Royal Mail to trial delivering parcels on Sundays as customer demand surges

Written by on 12 March 2021

A Sunday parcel delivery service is to be trialled by the Royal Mail.

Packages from major retailers will be delivered seven days a week as the company looks to satisfy the expectations of customers.

The COVID-19 pandemic has seen unprecedented pressure placed on the mail system.

A total of 496 million parcels were delivered by the Royal Mail in the quarter to 27 December 2020.

A new parcel hub, with the capacity to process a million parcels a day, is being built by the Royal Mail in Daventry, Northamptonshire.

It is the second – and largest – parcel hub constructed to date.

Chief commercial officer Nick Landon said: “The UK already trusts us to deliver their purchases six days a week both quickly and conveniently. Now, for the first time, our posties will be doing the same thing seven days a week.

“The last year has reset so many customer expectations and the desire for even more convenient and even more frequent parcel deliveries has certainly been one of them.

“We always listen to our customers, both senders and recipients, and the ask here was clear: we love what you do Monday to Saturday, so please do the same on a Sunday.

“So that’s what we’re doing, as quickly as possible, so we can offer it to more and more customers across the course of this year.”